Privacy Policy

Our Commitment to Privacy

We respect the privacy of your information. We provide this explanation about our online information practices as a show of our commitment to protect your privacy.

The Website and Policy Coverage

This Privacy Policy applies to all of the Website(s) operated by International Ceramic Construction, LLC and Muller Corporation (collectively “International Ceramic Construction” and referred to as the “Site”). The current Site has the domain name This Site allows a user to obtain information about International Ceramic Construction and its goods and services. The Site also allows a user to request information about International Ceramic Construction’s goods and services and provide information to the user about International Ceramic Construction’s goods and services and related information.

This Site is provided by Muller Corporation DBA International Ceramic Construction, LLC with an address at 5260 Parkway Plaza Blvd, Suite 170, Charlotte, North Carolina 28217. If International Ceramic Construction wishes to include additional Websites under this Privacy Policy, it will take reasonable steps to include them in a list, accessible through this Privacy Policy. Some Websites, due to the nature of the content and services they provide may have additional information relating to the collection and use of information submitted therein. Please read each Website’s Terms and Conditions as well as this Privacy Policy.

We do not sell or rent or share personally-identifying information collected during your use of our Site without your permission. This Privacy Policy applies only to information submitted and collected online through the Site, and does not apply to information that may be collected by International Ceramic Construction or its affiliates offline. In addition, this Privacy Policy does extend to Websites that may be maintained by our international affiliates or other companies or organizations to which we link, or to Websites that contain links to the Site. Because we cannot guarantee that the privacy policies of such Websites meet the requirements of International Ceramic Construction, you should ready the privacy policy of the Website to which you link before you submit any personal information to that site.

The Information We Collect

At the time you submit your personal information and/or company information seeking additional information, we collect and store your name, company name, address, email address, phone number, role, services requesting, solution provided, other information you provided in the submission for information, and other personally-identifying information. The customer information we collect is categorized as follows:

We need this information to provide goods and services that you request and to let you know of additional goods and services about which you might be interested. We also use this information to customize your experience using our Site.

We may ask you for personally-identifying information at other times, such as if you enter into a promotion, communicate with us, or complete a survey. If you opt-in to receive information regarding a promotion, you give us your permission to share your name and e-mail address with the third party offering the promotion.

In addition, we automatically gather general statistical information about our Site and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, etc., but in doing so we do not reference you by individual name, e-mail address, home address, or telephone number. We use this data in the aggregate to determine how much our customers use parts of our Site so we can improve our Site. We may provide this statistical information to third parties, but when we do so, we do not provide personally-identifying information without your permission.

As part of our service, we use cookies to store and sometimes track information about you. Some features of our site may be available only through the use of a cookie. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable us to access your account information so you do not have to reenter it; gather statistical information about usage by registered or unregistered users, research visiting patterns, and help target advertisements based on user interests; and track progress and participation in promotions. In some instances, our retail partners and advertisers appearing at our site may use their own cookies. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to reenter your information more often and certain features of our site may be unavailable.

The Way We Use Information

We use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content, customer service, and product offerings and to customize our site’s content, layout, and services.

We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new services and promotions. You can opt out of receiving this information by emailing our customer services department at We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customize our services for you, including advertisements and promotional activities.

We use your e-mail address, your address, and phone number to contact you regarding administrative notices, new product offerings and communications relevant to your use of the site and inquiries. We will not send you promotions or announcements unless you give us permission to do so and by submitting your information through the Site you are agreeing to allow us to send you promotions or announcements and contact you. You can opt out of receiving such contact by emailing our customer services department at

We use your IP address to help diagnose problems with our server, to manage our Site and to enhance our site based on the usage pattern data we receive.


We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

During the normal course of doing business, we will continue to share your information among our business units, our affiliates and unaffiliated third parties as necessary in order to fill any orders you place or any services you ask us to provide.

Children Under 13

We have no way of distinguishing the age of individuals who access our Site, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities.

Third Party Practices

The Privacy Policy of an advertiser or promotional service appearing at our site may differ from ours. We encourage you to read that policy before responding to the offer.

Changes to Our Policy

This Privacy Policy became effective on May 5, 2020. Any changes to our Privacy Policy will be communicated through our Site at least 30 days in advance of its effective date. Information collected before changes are made will be secured according to the previous Privacy Policy.

Your Consent

By using our Site, you consent to the collection and use of this information in the manner we describe. You signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this Site.